Feedback Provider Use Case

Use Case Name: Fill Out the Form

Iteration: 1

Summary: A user has followed a link from an e-mail or web page that solicited feedback. The user selects a response to each query and submits their form.

Basic Course of Events:

1. System displays form

2. User selects response for each query

3. User presses SUBMIT

4. System informs user that form was successfully submitted.

Alternative Paths:

None

Exception Paths:

1. At step 3, if any query doesn’t have a response return to step 2 (with an error message prepended to the applet?)

2. User closes applet window– stops, don’t submit query.

Extension Points:

None

(Possible extension off of step 2 in subsequent iterations to provide different follow queries based on a user’s response)

Trigger: User selects link that brought them to the form

Assumptions:

1. Use’s browser is Java-enabled

2. www server is operational

3. User’s machine is running java 1.2 or later (for Swing)

Preconditions:

1. (Later, not in this iteration) User was in an activity that presented a feedback opportunity

Postconditions:

1. Ack sent to user.

Related Business Rules:

None

Author: CIS520 R05

Date: May 26, 2005